Terms & Conditions
All Sale and Outlet products are excluded from and do
not qualify for any online or in-store promotions.
Prices are valid only on personal orders. All orders are subject
to acceptance under Aspinal of London standard terms and
conditions. Orders that are considered to be commercial may be
excluded from this outlet. The outlet offer is not valid through
3rd party stockists or concessions.
For Outlet Items purchased online, please inform Customer
Services within 7 working days of receipt of goods that you wish to
Return for a refund. Please obtain an Authorisation Number and
return it within 14 days. We do not accept returns for exchange or
credit on any Outlet Items after 14 days.
Additionally, we do not accept any returns of Outlet Items
purchased in store as these are sold as seen. Items purchased
online cannot be returned to Aspinal at Selfridges, Aspinal at
Harrods, Aspinal at House of Fraser or Aspinal at John Lewis.
Purchases of outlet products made in any Aspinal of London store
are non-refundable and non-exchangeable unless the product is
faulty whereby a valid receipt of purchase must be presented.
Gift Wrapping charges remain chargeable at £5.00 unless
otherwise stated. Delivery on all outlet product orders is £4.95
for standard UK deliveries, £13.00 for standard European
deliveries, £15.00 for standard USA/Canada deliveries and £20.00
for ALL Rest of World deliveries. All other delivery charges remain
and can be viewed on the shipping page of the Aspinal of London
website. Standard UK delivery can take up to 3-4 working days
during outlet time. Exchange of purchases will be for the price
actually paid. No price adjustments or partial reimbursements will
be made on previous purchases. Exchanges for different product are
permitted, however the discount will not be applied to exchanges
for different merchandise after this outlet has ended or to items
which were not offered in the outlet.
This does not affect your statutory rights.
Online Outlet Stock is limited and all orders are subject to
availability.
Complimentary Personalisation is not available on outlet
items.
