While we try to ensure all our products reach you within the desired time, we are aware that outside effects such as postal strikes and payment issues could have an effect on your order, we are therefore able to provide detailed order tracking upon request.

For all Orders sent to USA via UPS, customers will receive a shipping confirmation email with time of shipment and an Order Tracking Number.

Customers can quickly log directly into UPS tracking centre and see exactly where there parcel is at any time , and if necessary change destination address.

Please call our Toll Free Telephone Lines on:

1 888 325 3302 - Toll Free USA

Please ensure you have your order number ready, this can be found in your confirmation email. A member of our customer service team will then be able to help you.

For all orders sent to UK via City Link for next day delivery, please call our Toll Free numbers in usual office hours and our customer services representative will be glad to help you.

0808 144 3302 - Free Phone UK